Explore The Metrics

Through extensive research and the convening of the legal industry's foremost thought leaders, we've uncovered nearly two hundred metrics that are influencing a future where the justice system is accessible to all.

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Click a card to see an illustration of how a metric might be used, related keywords, and a link to the authority suggesting the metric.
This may demonstrate the value of the content on a particular page.
Keywords:
marketing success, legal service provider funding, number of unique users
Link to the external citation of this metric.
Average Time Browsing Website
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May indicate overcrowding in a court or the complexity of cases.
Keywords:
filing date, date a trial date was set, date of trial, jury trial
Link to the external citation of this metric.
Changes of Trial dates
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This may demonstrate utilization rate and when compared to cost of providing repeat unique service; may show increased efficiency may decrease cost.
Keywords:
total billable time, total cost per case, total cost per case by litigant, total cost per service type
Link to the external citation of this metric.
Cost of Unique Service
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May indicate level of public understanding of unmet legal needs. May also indicate levels of public trust in the overall legal system.
Keywords:
public funding levels, public funding, legal service provider funding levels
Link to the external citation of this metric.
Level of Public Funding
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May indicate need for additional resources for self-represented litigants. May indicate attorney involvement correlation or lack thereof to efficiency.
Keywords:
number of legal issues, litigant knowledge of ADR, litigant type: self-represented
Link to the external citation of this metric.
Time to Disposition for Self-Represented Litigants
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May help identify continuing reasons for delay across jurisdictions. May show strategic patterns within representation that are counter-productive.
Keywords:
reason for continuance request, case type, discovery dispute, trial
Link to the external citation of this metric.
Reason for Continuance Request
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
Can demonstrate the need for increased outreach by the judicial system during the course of litigation or the funding required for dispute resolution.
Keywords:
litigant knowledge of ADR, litigant knowledge of resources, litigant access to resources
Link to the external citation of this metric.
Knowledge of ADR (Alternative Dispute Resolution) Options
Data Source:
Service User
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May demonstrate pitfalls or exceptional services provided by the judicial system or the need for funding of specific disability access-based programming.
Keywords:
disability access, disability access to court, disability access to service providers, public funding
Link to the external citation of this metric.
Disability Access
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May demonstrate visibility for a particular LRIS agency and help structure future marketing campaigns.
Keywords:
applications for service, legal service provider funding, marketing success
Link to the external citation of this metric.
Number of LRIS Applications
Data Source:
Bar Association
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This may demonstrate the financial value of legal services after analyzing income in comparison to educational costs.
Keywords:
funding sustainability, gross revenue, public funding, population size, education cost
Link to the external citation of this metric.
Education Cost for Legal Service Provider
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May indicate the need for increased pricing for services or opportunities to decrease pricing for services and project entity budgetary requirements.
Keywords:
total cost per case, legal service provider funding, acquisition cost
Link to the external citation of this metric.
Provider Return on Investment
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May demonstrate a willingness to engage with the judicial system.
Keywords:
client trust, client satisfaction, quality of legal services
Link to the external citation of this metric.
Public Trust
Data Source:
Service User
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
A high volume of complaints in this area may indicate an area of additional regulatory scrutiny.
Keywords:
number of consumer complaints, complaint type, client satisfaction
Link to the external citation of this metric.
Number of Consumer Complaints: Time to Resolution
Data Source:
Regulator
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May demonstrate the finality a default judgment offers a litigant or pitfalls in access to justice or knowledge of the law of the defaulted litigant.
Keywords:
case disposition type, default judgment, whether the judgment was vacated
Link to the external citation of this metric.
Case Disposition Type
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
Can help identify issues with court efficiency and possible overcrowding dockets.
Keywords:
type of trial: bench or jury, case type, Jury Trial
Link to the external citation of this metric.
Volume of Jury Trials vs Bench Trials
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May demonstrate effective resolution options, limited issues, or the average lifespan for a case type, excluding the case was inactive.
Keywords:
filing date, disposition/resolution date, outcomes
Link to the external citation of this metric.
Days Between Initial Filing to Resolution
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May demonstrate gaps in service models where other innovations may be helpful.
Keywords:
number of cases, number of legal issues, number of cases serviced by legal service providers
Link to the external citation of this metric.
Number of Court Orders Entered by Pro Se Litigants with Document Preparation Assistance
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
Legal confidence is a subjective key performance indicator that can demonstrate relationships between legal service providers and consumers.
Keywords:
client trust, client satisfaction, litigant perceptions, litigant satisfaction
Link to the external citation of this metric.
Consumer Confidence
Data Source:
Service User
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This may be used to determine consumers' level of legal knowledge or awareness of a potential legal issue in their daily life.
Keywords:
litigant awareness, litigant empowerment, litigant access to resources
Link to the external citation of this metric.
Legal Consciousness
Data Source:
Service User
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This may show the market value of human legal service providers versus AI when metrics on unbundled services are compared to AI services.
Keywords:
total billable time, total cost per case, total cost per case by litigant, total cost per service type
Link to the external citation of this metric.
Billing Model: Cost per Petition
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May demonstrate how often and why cases may be extended. May help determine or plan for more efficient processes.
Keywords:
continuance requests, trials, discovery disputes
Link to the external citation of this metric.
Trial Continuances
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May indicate level of public understanding of unmet legal needs. May also indicate levels of public trust in the overall legal system.
Keywords:
legal service provider funding, legal service provider funding levels
Link to the external citation of this metric.
Public Funding Amounts
Data Source:
Bar Association
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
A high volume of complaints in this area may indicate an area of additional regulatory scrutiny.
Keywords:
number of consumer complaints, complaint type, client satisfaction, client trust, outcomes
Link to the external citation of this metric.
Number of Consumer Complaints: Outcome
Data Source:
Regulator
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This may show consumer legal consciousness or knowledge of case types with legal remedies.
Keywords:
outcomes, litigant empowerment, litigant knowledge of resources
Link to the external citation of this metric.
Case Disposition Type: Dismissal
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May help identify the most common case types and drive funding for legal service providers. May also indicate the need for funding or resources.
Keywords:
number of cases by case type, number of cases, number of open cases
Link to the external citation of this metric.
Caseload (by issue)
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May indicate the merits of consumer complaints. May also be used to demonstrate trends in practice areas that bear an increased liability.
Keywords:
complaint type, complaint outcome, appropriateness of legal services provided
Link to the external citation of this metric.
Malpractice Lawsuit Success for Consumers
Data Source:
Regulator
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May explain legal consciousness and accessibility to the court system for those with a low income or a need for particular services in a jurisdiction.
Keywords:
number of cases, total cost per case by court, total cost per case by litigant, litigant income
Link to the external citation of this metric.
Number of Consumers Requesting Fee Waivers
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May indicate subjective understanding of fairness in the judicial system.
Keywords:
litigant's satisfaction, quality of legal services, costs incurred per case by litigant
Link to the external citation of this metric.
Litigant Satisfaction
Data Source:
Service User
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May help identify positive or negative relationships between litigants and legal service providers and highlight areas with higher rates of contention.
Keywords:
service type, representation through resolution, client trust, client satisfaction
Link to the external citation of this metric.
Representation through Case Resolution by Case Type
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
When compared to number of legal aid applications, it may show market opportunities where consumers download or fail to download particular apps.
Keywords:
marketing success, number of legal service providers, litigant type: self-represented
Link to the external citation of this metric.
Initial Download of ATJ Applications
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May help identify upfront and ongoing costs of program implementation.
Keywords:
hours per matter, acquisition cost
Link to the external citation of this metric.
Number of Hours Spent Reviewing Compliance on Payment of Dues
Data Source:
Regulator
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May show the cost of a single update or ongoing updates to improve the delivery of legal services. May indicate budgetary trends to fund legal services.
Keywords:
acquisition cost, security measures, total cost per case, education cost
Link to the external citation of this metric.
Cost of Implementation
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This may show effective categorization of services by highlighting the limited number of people who chose “other”.
Keywords:
service type, legal service provider funding sources, legal awareness
Link to the external citation of this metric.
Service Category Options on Website
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May indicate willingness of external investment in legal service providers.
Keywords:
funding sources, funding sustainability, acquisition cost, marketing success
Link to the external citation of this metric.
External Investment into the Legal Profession
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May highlight current practices around notice and gaps in judicial engagement. May also highlight gaps in consumer resources.
Keywords:
case disposition type, default judgment, whether the judgment was vacated
Link to the external citation of this metric.
Reasons for Vacating Default Judgements
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This may highlight areas of need for marketing where demographic information of consumers does not match the demographic make-up of filers.
Keywords:
demographics, litigant income, litigant demographics, population size
Link to the external citation of this metric.
Consumer Demographic Information
Data Source:
Census Data
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This may demonstrate rates of court participation or highlight areas of need for access to justice.
Keywords:
outcomes, court participation, disability access, litigant access to resources
Link to the external citation of this metric.
Case Disposition Type: Default Judgment
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May indicate access to legal service providers or court filing systems by payment option types. This may show increased access to justice.
Keywords:
services offered by legal service providers, payment options, disability access
Link to the external citation of this metric.
Payment Options
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May indicate effective marketing campaigns by providers or highlight untapped target consumers.
Keywords:
marketing success, disability access to service providers, litigant knowledge of resources
Link to the external citation of this metric.
Consumer's Ability to Find Legal Resources
Data Source:
Service User
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
Can be used to identify consumer needs around case types. May demonstrate gaps in services offered in high volume case types.
Keywords:
legal service provider funding, legal service provider funding levels, legal service provider funding sources
Link to the external citation of this metric.
Range of Services Offered
Data Source:
Bar Association
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May demonstrate the competency of the litigant or success or failure of alternative dispute resolutions.
Keywords:
continuance requests, trial, discovery dispute, number of discovery disputes
Link to the external citation of this metric.
Multiple Continuances per Matter
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May highlight the density of potential consumers that need to access the court.
Keywords:
number of courts, number of cases, jurisdiction, public funding
Link to the external citation of this metric.
Number of Courts
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May provide a basis for funding alternative legal service types. May also show availability of legal service providers in a single jurisdiction.
Keywords:
jurisdiction demographics, litigant income, litigant type: self-represented
Link to the external citation of this metric.
Number of Unrepresented Litigants
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This may indicate the level of available representation for consumers versus corporations in a particular jurisdiction to highlight areas of need.
Keywords:
law firm client type: business, law firm client type: individual
Link to the external citation of this metric.
Consumer versus Corporate Representation
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This may demonstrate gaps in funding or highlight incentives of current funding structures.
Keywords:
transaction cost, total cost per case by court, acquisition cost, fee waiver applications
Link to the external citation of this metric.
Projected Court Budget
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May demonstrate the success of outreach for legal service providers or the need for increased service and resource availability to litigants.
Keywords:
application for service, litigant demographics, litigant income, legal service provider funding
Link to the external citation of this metric.
Number of Legal Aid Applications
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
Can be a strong indicator of consumer buy-in based on treating consumers with dignity and respect.
Keywords:
consumer satisfaction, quality of legal services, consumer trust, litigant income
Link to the external citation of this metric.
Interpersonal Justice
Data Source:
Service User
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This is a subjective metric that may demonstrate the confidence in the relationship between the litigant and service providers.
Keywords:
litigant trust, litigant access to resources, quality of legal services, litigant satisfaction
Link to the external citation of this metric.
Litigant Trust
Data Source:
Service User
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This may indicate marketing success and general knowledge of the available legal service providers.
Keywords:
marketing success, quality of legal services
Link to the external citation of this metric.
Referral Rates: Judiciary to Consumer
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
: May help identify the success of a marketing campaign for a provider or for a court-generated resource. May show satisfaction with a resource.
Keywords:
unique website views, total website views, applications for services, client satisfaction
Link to the external citation of this metric.
Repeat Consumers
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May help identify upfront and ongoing costs of program implementation.
Keywords:
hours per matter, acquisition cost
Link to the external citation of this metric.
Number of Hours Spent Reviewing Compliance on CLE Requirements
Data Source:
Regulator
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May be used to indicate access issues around consumer budgetary restraints. Can show the need for funding and access to other resources.
Keywords:
total cost per case by litigant, funding sources, legal service provider funding
Link to the external citation of this metric.
Costs Paid by Litigants
Data Source:
Service User
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
Can show the need for funding legal service providers or alternative dispute resolution options to manage affordability issues in the legal system.
Keywords:
total cost per litigant, total cost per case by court, number of open cases
Link to the external citation of this metric.
Affordability
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May show efficiency of monies spent on marketing or consumer demands for specific areas of practice. May indicate capacity for growth.
Keywords:
acquisition cost, funding sustainability, marketing success
Link to the external citation of this metric.
Acquisition Cost of Clients
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This may demonstrate access to participation in court by consumers and court personnel.
Keywords:
security measures, litigant access to resources, location of court
Link to the external citation of this metric.
Online Availability of Court Personnel
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This may show the number of people targeted through a marketing campaign relative to the number of people helped.
Keywords:
marketing success, funding, litigant knowledge of resources
Link to the external citation of this metric.
Success of Outreach
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May be used to evaluate consumer satisfaction with outcomes based on merits of the issue versus procedural issues. NOTE: This is subjective.
Keywords:
litigant satisfaction, litigant access to resources, litigant knowledge of resources
Link to the external citation of this metric.
Procedural Justice / Fairness
Data Source:
Regulator
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This may indicate the consumer satisfaction level with a legal service provider.
Keywords:
consumer satisfaction, quality of legal services, consumer trust
Link to the external citation of this metric.
Referral Rates: Consumer to Consumer
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This may show efficiency of monies spent on marketing or indicate consumer demand for the resources available on that website.
Keywords:
total website views, unique website views, marketing success, acquisition cost
Link to the external citation of this metric.
Website Views
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This may demonstrate consumer empowerment as the consumer navigates their legal matter.
Keywords:
marketing success, legal service provider funding, number of legal service providers
Link to the external citation of this metric.
Number of Consumers Seeking Services with Licensed Legal Professional
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May show litigation through traditional court systems is incapable of resolving dispute or that alternative options should be used.
Keywords:
number of discovery disputes, number of resolved discovery disputes
Link to the external citation of this metric.
Percentage of Discovery Disputes in Which No Formal Resolution is Documented
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This may demonstrate the available options to regulators when managing consumer complaints.
Keywords:
regulatory systems, regulatory remedies, number of cases
Link to the external citation of this metric.
Regulatory Remedies: Number of Punitive Measures
Data Source:
Regulator
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May be used to measure access to justice, underserved populations, or legal deserts.
Keywords:
population size, jurisdiction population size, number of lawyers
Link to the external citation of this metric.
Population versus Number of Lawyers in a Jurisdiction
Data Source:
Regulator
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This may indicate consumer trust in the regulatory system.
Keywords:
number of consumer complaints, complaint type, outcomes, litigant satisfaction
Link to the external citation of this metric.
Client Satisfaction of Complaint Resolution
Data Source:
Regulator
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This may demonstrate the perceived value of a legal service provider at a given time.
Keywords:
public funding, marketing success, legal service provider funding sources
Link to the external citation of this metric.
Access to Capital
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May be used to measure the diverse voices in the ATJ conversation through the demographics of the same population in that space.
Keywords:
litigant demographics, jurisdiction demographics
Link to the external citation of this metric.
Diversity in ATJ Leadership
Data Source:
Bar Association
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May show the equality of case type outcomes based on similar facts.
Keywords:
number of cases, jurisdiction, outcomes, quality of legal services
Link to the external citation of this metric.
Equality of Outcomes
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May indicate successful resolution in the case disposition or the need for built-in post-judgment alternative dispute resolution options.
Keywords:
appropriateness of legal services provided, default judgment, reason for vacated judgment
Link to the external citation of this metric.
Number of Post-Judgment Motions
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
Used in combination with demographic information this may show service affordability. This may show openings for alternative legal providers.
Keywords:
jurisdiction demographics, litigant income, litigant cost per case, total billable hours
Link to the external citation of this metric.
Service Affordability
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May be used to indicate efficiency in process. May demonstrate the need for document automation or other technological advances.
Keywords:
service initiation date, service end date, appropriateness of legal services provided
Link to the external citation of this metric.
Number of Hours Spent per Case Type to Resolution
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May indicate a positive relationship between consumer and service provider. May also demonstrate pitfalls to prevent the necessity of repeat use.
Keywords:
client satisfaction, services offered by legal service providers
Link to the external citation of this metric.
Number of Repeat Clients
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
Multiple discovery disputes may show attempts to resolve disputes were unsuccessful, suggesting the need for more judicial involvement.
Keywords:
number of discovery disputes, discovery, discovery disputes
Link to the external citation of this metric.
Number of cases with discovery disputes
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May demonstrate legal consciousness and success of other outreach programming. May also show increased access to the legal system.
Keywords:
number of cases filed, court type, jurisdiction, legal consciousness
Link to the external citation of this metric.
Number of Small Claim Court Filings
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
Subjective metric that may show consumer satisfaction, increased access to legal services, or a positive relationship of providers and consumers.
Keywords:
litigant confidence, litigant empowerment, litigant's knowledge of law
Link to the external citation of this metric.
Legal Empowerment
Data Source:
Service User
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
The number of discovery disputes that result in severe consequences such as sanctions.
Keywords:
discovery, discovery disputes, discovery compliance
Link to the external citation of this metric.
Sanctions
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May highlight burdened legal service providers or training required for legal service providers. Courts may fill gaps in consumer knowledge.
Keywords:
appropriateness of legal services provided, quality of legal services, disability access to court
Link to the external citation of this metric.
Appropriate Solutions to Legal Problems
Data Source:
Regulator
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
This may demonstrate the effectiveness of the regulatory body overseeing complaint procedures.
Keywords:
number of consumer complaints, complaint type, client trust
Link to the external citation of this metric.
Number of Complaints Resolved
Data Source:
Regulator
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
Cases that settle may indicate a more robust system of alternative dispute resolution options or a particularly efficient judiciary system.
Keywords:
default judgment date, disposition/resolution date, case type
Link to the external citation of this metric.
Time to Disposition
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May help identify the most common case types and drive funding for legal service providers. May also indicate the need for funding or resources.
Keywords:
number of cases serviced by legal service providers, quality of legal services, number of cases
Link to the external citation of this metric.
Absolute Caseload
Data Source:
Bar Association
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May indicate efficiencies or inefficiencies in new service models such as licensed legal professional programs.
Keywords:
number of cases, number of legal issues, number of cases serviced by legal service providers
Link to the external citation of this metric.
Number of Court Orders Entered by Licensed Legal Professionals
Data Source:
Court
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May indicate subjective understanding of fairness in the judicial system.
Keywords:
litigant perceptions, litigant trust, litigant empowerment
Link to the external citation of this metric.
Litigant Perceptions
Data Source:
Service User
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
May demonstrate inflated billable hours when compared to the actual fee awards by the court.
Keywords:
total billable time, settlement, outcomes
Link to the external citation of this metric.
Value of Billable Hours versus Fee Awards
Data Source:
Service Provider
Qualitative Data TypeQuantitative Data TypeHybrid Data Type
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